I just needed to blog about the best customer service I have received in a long time!
I met up with a friend at the Dunkin Donuts on Washington St in Weymouth (Weymouth Landing on Rt. 53). We sat there and talked for a little bit while we had a bite to eat and coffee. I had my almost 2 year-old with me. As we were wrapping up, I grabbed my little guy and he threw his arm back with sippy cup in hand and knocked over my coffee! Oh dear! It was only about 1/4 full at that point, but still made a mess. I hate when stuff like that happens.
Now if I worked there, I would have been mad and probably thought to myself "Oh you stupid lady! What did you do??" But the 3 workers I encountered were the nicest people ever. One girl jumped at the chance to get me a new coffee (even though I told her not to and that it was almost all gone anyways). The counter lady made a comment about us all being there at one point. The high school kid mopping up told me that he cleans up spilled coffee all the time and not to worry.
I seriously was so impressed with how nice everyone was. And it was like genuinely nice - or else they are all really great actors. The extra coffee was a killer bonus - and although def. not needed, much appreciated. This is why I love Dunkin Donuts.